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The Cycle Agents Terms & Conditions

Finance Terms & Conditions

The Car Agents are a credit broker and not a lender. We are Authorised and Regulated by the Financial Conduct Authority. FCA No: 685251. Finance is Subject to status. Other offers may be available but cannot be used in conjunction with this offer. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. Registered in England & Wales:7279953,Registered Office: Address: Invision House, Wilbury Way, Hitchin, Hertfordshire, SG4 0TY, Data Protection No: Z3234213

Finance Complaints Procedure

The Car Agents Ltd is authorised & regulated by the Financial Conduct Authority, 685251

All finance is subject to status and income. Written quotations are available on request. We act as a credit broker, not a lender. We work with a number of carefully selected credit providers whom may be able to offer you finance for your purchase. It is our intention to always provide a high level of service. However, if you have reason to make a complaint, you should contact TCA at [email protected]. If we are unable to resolve your complaint satisfactorily, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS), by calling them on0845 080 1800or at www.financial-ombudsman.org.uk

Terms of sale

Our terms of sale will be given in writing with each product on supply, unless requested in advance We do not sell products directly on-line through our websites.

All agreed distant sales will benefit from the distance selling legislation.

Return Policy

Once approved in writing by us, all returned goods must be in unused & saleable condition & in their original packaging & within 28 days of the purchase date.

Returned goods will be exchanged for other goods or with a credit note.

Sale items cannot be returned.

Your statutory rights are not affected.

Warranty Terms

Any bike not purchased from TCA that we need to spend time on due to warranty, will involve an admin and labour cost direct to the customer from TCA.

Website Terms & Conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern TCA’s relationship with you in relation to this website.

The term TCA or The Car Agents, The Cycle Agents, The Bike Agents or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Invision House, Wilbury Way, Hitchin SG40TY.

Our company registration number is72799534.The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without TCA’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.